DISCONTINUED RELION CONFIRM-MICRO - PLSE READ!!!!

Discussion in 'Feline Health - (Welcome & Main Forum)' started by Candy&Company, Oct 24, 2018.

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  1. Candy&Company

    Candy&Company Member

    Joined:
    Sep 12, 2018
    Hi! I called and got answers -

    1.) If you have a Confirm or Micro meter - call 1-855-776-0662 for a full refund of your METER price, to be given back to you in the form of a Walmart gift card via phone, sent by mail. DATE DOESN'T MATTER. Just need to give the serial number on the back of your Confirm or Micro meter.

    ---strips are still available and should be online and in stores for the next 9 weeks at LEAST, for the current Confirm and Micro models. Then they stock based on warehouse.

    2.) The new meter, "Relion Premier Compact" - works the same as Confirm/Micro, using .5 blood - but less bells and whistles, less noises, easier to work. = $19.45 (USA including below)

    --should be in all Walmart stores right now:

    1.) Relion Premier Compact meter, with CR2032 battery
    2.) 50 test strips
    3.) 10 of 28 gauge lancets (device)- accepts ANY Relion gauge, will stay that way.
    4.) doesn't keep time, only stores 10 test readings at a time
    5.) comes with zippered bag

    ---needs to call for control solution, 1-855-776-0662

    a.) test strips = $9 for 50.
    b.) test strips = $17.88 for 100.

    c.) 26 gauge lancets = $1.48, for 100 online and in store = $3.68 for 4 pack (100) in store/online.

    --ANY Relion lancets are able to fit/work with the new Compact.

    -------Walmart phone employees have been trained for a few months, the new Compact has been out for about a month now nationwide

    ***********WATCH FOR THIS************
     
  2. Bama Kitty Mom (GA)

    Bama Kitty Mom (GA) Well-Known Member

    Joined:
    Jul 16, 2018
    Thanks, Candy!
     
  3. Candy&Company

    Candy&Company Member

    Joined:
    Sep 12, 2018
    No probs, more info coming!
     
  4. katiesmom

    katiesmom Member

    Joined:
    Mar 1, 2013
    @Candy&Company
    Hi Candy,
    Thanks for the info. Do you need to return the meters? I have 4 of them. Will they refund you for multiples, you think?

    BTW, I noticed you are in NE Ohio..me too! May I ask whereabouts you are? If you are not comfortable answering me on the open forum, just message me. Maybe we are neighbors:)

    Michele
     
  5. sassycatlady

    sassycatlady Member

    Joined:
    Dec 11, 2017
    Thanks for the info,@Candy&Company ! I was caught unawares this changeover was happening until I hit up Walmart tonight and discovered no sign of Micro products on the shelf. I went ahead and bought the Compact but wasn't aware the company would reimburse for cost of the Micro. Good to know.
     
  6. Candy&Company

    Candy&Company Member

    Joined:
    Sep 12, 2018
    You're welcome! No, you don't need to return the meters, just provide the serial numbers for them. From what I got on the phone, they'll refund ALL meters but this is one of the questions I'd wanted to ask a manager about, still waiting for their email. If I get nothing before Friday I'll be calling them again.

    Also I read on another thread, strips for the Confirm/Micro are still easily had online through Walmart.Com but once the warehouse stock is gone to keep buying them you'd need to order through the ADW website instead - link from @Chris&China - http://www.felinediabetes.com/FDMB/...firm-micro-and-availability-of-strips.205376/

    I'll send you a message about location, we might just be! :D
     
  7. Candy&Company

    Candy&Company Member

    Joined:
    Sep 12, 2018
    You're welcome! Another question I'm waiting on from them is how long the refund offer will last. So far they've said it's open-ended since soooo many people use the Confirm/Micro and they want to ensure that as word spreads, no one will miss out. Fingers crossed I can get that confirmed or if not, they'll tell me the end date when/if they set one.

    I haven't gotten the new Compact yet, as the last time I was at Walmart was only a few days before all the news broke but I don't remember seeing it on the shelves so hopefully the next time I make the trip I can pick it up.

    According to what they told me on the phone, it's sensitivity/reliability is exactly the same as the Confirm/Micro so the test results between them shouldn't really be a problem but until we can all start doing test comparisons it's hard to trust that for sure. Fingers crossed!
     
  8. Chris & China (GA)

    Chris & China (GA) Well-Known Member

    Joined:
    May 10, 2013
    The biggest problem is the new one takes a larger sample size....not a big problem if your cat is a good "bleeder", but new cats (and some old ones) don't bleed very well and it can make a big difference in the success rate of testing
     
    Bama Kitty Mom (GA) likes this.
  9. Candy&Company

    Candy&Company Member

    Joined:
    Sep 12, 2018
    Yeah that's what I'm worried about too. :(
     
  10. racn1320

    racn1320 Member

    Joined:
    Nov 20, 2014
    Well this sucks,i just read this. Went to walmart and nothing on shelves for strips,so i went to pharmacy and they had some,so i stocked up. If you dont see them on shelf ask pharmacy,i saw they still sell prime strips to,got some of them.too
     
    Last edited: Nov 5, 2018
  11. racn1320

    racn1320 Member

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    Nov 20, 2014
    thx,called and got a refund 15.00
     
  12. Candy&Company

    Candy&Company Member

    Joined:
    Sep 12, 2018
    No prob!!!
     
  13. Tucker's Mama CS

    Tucker's Mama CS Member

    Joined:
    Jan 6, 2019
    No wonder I couldn't find any test strips the last time I was at Wal-Mart. Just great!
     
  14. Tina and Boozle

    Tina and Boozle Member

    Joined:
    Nov 1, 2013
    @Tucker's Mama CS - Many people are reporting that they stock them in the pharmacy, so you have to go ask for them at the pharmacy counter. We had to ask several times, but managed to get a few boxes recently.
     
    Tucker's Mama CS likes this.
  15. racn1320

    racn1320 Member

    Joined:
    Nov 20, 2014
    my pharmacy ran out, i still have a full box,when it runs out i guess ill go back to the prime meter since they still sell them strips,youd think they still sell confirm strips at least
     
  16. Tucker's Mama CS

    Tucker's Mama CS Member

    Joined:
    Jan 6, 2019
    I actually asked the last time I was there and they are completely out, so I will be getting a new glucometer I suppose :p
    Thank you Tina
     
    Tina and Boozle likes this.
  17. Tina and Boozle

    Tina and Boozle Member

    Joined:
    Nov 1, 2013
    We ordered the Akray glucocard 01 sensor plus strips from ADW and they work fine in the micro/confirm. They are cheaper than the Relion strips, even with shipping. They took about two weeks to get here, but we had two holidays somewhere in there. You'll have to wait on them, but if you want to keep your meter, the strips work.
     
    Tucker's Mama CS likes this.
  18. Tucker's Mama CS

    Tucker's Mama CS Member

    Joined:
    Jan 6, 2019
    That is GREAT to know! Thank you so much!!
     
  19. Sandi&Maxine&Whispy(GA)

    Sandi&Maxine&Whispy(GA) Well-Known Member

    Joined:
    Oct 2, 2015
    Right, the Wal-Mart strips were made by Arkray, I've been using those strips from ADW on and off for over 3 years without issue. During a normal time without holidays, it usually arrives here in NC from Florida in about 3 maybe 4 days.
     
  20. Sandi&Maxine&Whispy(GA)

    Sandi&Maxine&Whispy(GA) Well-Known Member

    Joined:
    Oct 2, 2015
  21. Tina and Boozle

    Tina and Boozle Member

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    Nov 1, 2013
    Where at in NC? We are in Shelby.
     
  22. Sandi&Maxine&Whispy(GA)

    Sandi&Maxine&Whispy(GA) Well-Known Member

    Joined:
    Oct 2, 2015
    Raleigh, but my husband is from Hickory and we'd go through Shelby on the way to his grandparent's in Spartanburg. Small-ish world :)
     
    Tina and Boozle likes this.
  23. Casey Warner

    Casey Warner Member

    Joined:
    Jun 4, 2018
    Are the Arkray strips (or any strips) sensitive to cold weather? I need to order some from ADW and the forecast here has us in the 20s (Fahrenheit) at nights and in the 30s and 40s during the day for the next 10 days. I estimate shipping from Florida should take about 4-5 business days.
     
  24. Tina and Boozle

    Tina and Boozle Member

    Joined:
    Nov 1, 2013
    I have no clue. @Chris & China might be able to tell you. Failing that, you can probably shoot an email to the company and ask.
     
  25. Sandi&Maxine&Whispy(GA)

    Sandi&Maxine&Whispy(GA) Well-Known Member

    Joined:
    Oct 2, 2015
    The boxes themselves say "Store between 34-86F". What I don't know is how sensitive they really are, but I can't imagine they are as sensitive as insulin which simply cannot freeze under any circumstances. I'd almost think they'd survive the trip ok if you don't let them sit in your box/porch for a long time, but that is purely a guess.
     
  26. Chris & China (GA)

    Chris & China (GA) Well-Known Member

    Joined:
    May 10, 2013
    I've had them shipped at all times of the year without any problems
     
  27. Candy&Company

    Candy&Company Member

    Joined:
    Sep 12, 2018
    Warm them up slowly. I got some strips during our first cold snap here and I wasn't home until evening - they were only "indoors" for maybe an hour when I needed to test and it was a mess. The first 2 didn't register, despite enough blood "eyeballing" it - the other two read low, but when I switched to my usual strip container (I only had 14 left) it was higher by 15+?

    I just got my 2nd order of strips this past week, and I let them sit in my house to "warm up" slowly over about 2-3 days and they worked good.

    So if they're outside for awhile (hours) don't try to use them quickly? Let them come up to room temp just in case you had issues like me. Or if you DO have issues, give them a bit?

    Our cold-snap "feels like" temp was below 15 degrees - every snap since (3 of them) has been 9-17 degrees.
     
  28. Amina&M'row

    Amina&M'row Member

    Joined:
    Jan 2, 2019
    Newbies here; just got relion prime. Very knowledgeable pharmacist said this model is not going to be discontinued, FYI.
     
    Chris & Lucy and racn1320 like this.
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