Surprise gift from Chewy.com

Discussion in 'Feline Health - (Welcome & Main Forum)' started by Maestro's Mom, Nov 1, 2018.

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  1. Maestro's Mom

    Maestro's Mom Member

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    Oct 19, 2018
    Received the most beautiful painting of Maestro along with a card as a surprise gift from Chewy.com today! We have purchased commercial pet food from them for a few years. When they received a prescription from our vet for Maestro, they have reached out in special ways (like this) to let us know they care. Kudos to a great company and their employees who are passionate about what they do!!! DE41E1C7-5757-4F62-9BA7-BC9169232382.jpeg
     
  2. PussCatPrince - GA

    PussCatPrince - GA Well-Known Member

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    Nov 25, 2017
    Goodness. That is some service.
     
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  3. FurBabiesMama

    FurBabiesMama Well-Known Member

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    Nice!
     
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  4. Beck and Philly

    Beck and Philly Well-Known Member

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    Jun 4, 2018
    I love getting those! They did a good job of capturing Maestro's tabby markings.
    20180712_145758.jpg
     
  5. PussCatPrince - GA

    PussCatPrince - GA Well-Known Member

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    Nov 25, 2017
    How do they know what your pet looks like?
     
  6. majandra

    majandra Well-Known Member

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    Oct 11, 2018
    wow!
     
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  7. Beck and Philly

    Beck and Philly Well-Known Member

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    Jun 4, 2018
    They encourage customers to comment on their FB page with pics of our pets. The boxes even ask people to send pics of pets in and on the box. They say if you make the staff smile, you may get a surprise.

    Since petsmart bought them the free stuff is much less common, but i used to get Seresto collars, cases of cat food, toys, etc.
     
  8. Maestro's Mom

    Maestro's Mom Member

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    Oct 19, 2018
    ❤️❤️❤️
     
  9. Olive & Paula

    Olive & Paula Well-Known Member

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    Sep 6, 2015
    Beautiful painting.

    I never got any surprises from them.
     
  10. Maestro's Mom

    Maestro's Mom Member

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    Oct 19, 2018
    They became aware of Maestro’s diagnosis when they processed an order for prescription cat food from my veterinarian. I believe that’s what inspired the gift.
     
    Last edited: Nov 2, 2018
  11. Maggies Mom Debby

    Maggies Mom Debby Well-Known Member

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    Dec 28, 2009
    That’s wonderful!
     
  12. Krystina & Nelli

    Krystina & Nelli Well-Known Member

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    Jul 4, 2018
    I’d like to know too!
     
  13. Krystina & Nelli

    Krystina & Nelli Well-Known Member

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    Jul 4, 2018
    When did this occur?!?
     
  14. Maestro's Mom

    Maestro's Mom Member

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    Oct 19, 2018
    They encourage their customers to upload pictures of their pets.
     
  15. Beck and Philly

    Beck and Philly Well-Known Member

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    Jun 4, 2018
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