? ReliOn prime memory glitch

Discussion in 'Feline Health - (The Main Forum)' started by StephG, Dec 16, 2017.

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  1. StephG

    StephG Well-Known Member

    Joined:
    Sep 8, 2016
    Has anyone else had an issue with ReliOn prime not recording test results in its memory?
    We have noticed that we are missing a few test results that I KNOW were done.
    Time for a new meter again?
     
  2. Chris & China

    Chris & China Well-Known Member

    Joined:
    May 10, 2013
    Have you tried a new battery first?
     
  3. StephG

    StephG Well-Known Member

    Joined:
    Sep 8, 2016
    I haven't yet. I thought it had a low battery indicator but I could just switch the battery to see if that helps.
     
  4. Chris & China

    Chris & China Well-Known Member

    Joined:
    May 10, 2013
    If it keeps happening, you could call the company.....they'd probably send you a new one for free

    Just don't tell them it's for a cat
     
    Critter Mom and StephG like this.
  5. StephG

    StephG Well-Known Member

    Joined:
    Sep 8, 2016
    That's a great! Thank you.
     
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