What was the format for the Password requested?

Discussion in 'Lantus / Levemir / Biosimilars' started by Mocha aka Cold Play, Nov 5, 2015.

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  1. Mocha aka Cold Play

    Mocha aka Cold Play Well-Known Member

    Joined:
    Sep 23, 2015
    I did not save the password elsewhere and it is automatically logging me in. I cannot reset it or ask to be reminded of it either? Anyone? I have tried the passwords I thought of as the old one and it rejected them all.
     
    Mocha aka Cold Play, Nov 5, 2015
    #1
  2. Marje and Gracie

    Marje and Gracie Senior Member Moderator

    Joined:
    May 30, 2010
    I got it to send you a reset link. Please check the email account associated with FDMB and it should let you reset it. You’ll have to log out of here and then log back in with the new password.

    in the future, any password issues should be posted to tech support...that’s the best place to get help with that :)
     
    Marje and Gracie, Nov 5, 2015
    #2
    Mocha aka Cold Play likes this.
  3. Paula

    Paula Well-Known Member

    Joined:
    Apr 19, 2014
    @Marje and Gracie Could you please help AngieD16 in the lantus forum. She just became a Member today
    and really needs help from experienced members.
    Thanks
    Paula:)
     
    Paula, Nov 5, 2015
    #3
  4. Marje and Gracie

    Marje and Gracie Senior Member Moderator

    Joined:
    May 30, 2010
    Certainly. Thanks, Paula.
     
    Marje and Gracie, Nov 5, 2015
    #4
  5. Mocha aka Cold Play

    Mocha aka Cold Play Well-Known Member

    Joined:
    Sep 23, 2015
    Where is there a tech support option? I do not see it anywhere.
     
    Mocha aka Cold Play, Nov 5, 2015
    #5
  6. Ann & Tess GA

    Ann & Tess GA Well-Known Member

    Joined:
    Jan 7, 2010
    Ann & Tess GA, Nov 5, 2015
    #6
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