Shipped insulin question

Discussion in 'Prozinc / PZI' started by Lmiller86, Sep 15, 2022.

  1. Lmiller86

    Lmiller86 Member

    Joined:
    Dec 24, 2021
    Hi all!
    I always order my Prozinc from Chewy. Seems my order was messed up by fed ex. Showed that it shipped Sunday night (lable created) estimated arrival Tuesday. Nothing on Tuesday... Arrived Thursday and ice was melted. Bottle still felt cold. Put thermometer in box. It is reading at 46-47 F. Do you guys think that the insulin is ruined?

    Thank you!
     
    Last edited: Sep 15, 2022
  2. FrostD

    FrostD Well-Known Member

    Joined:
    May 27, 2020
    That's just barely outside of fridge range, does it look ok?

    I would start with Chewy customer service. I've never dealt with them, but most people rave about their customer service. See what they say just in case
     
    Lmiller86 likes this.
  3. Lmiller86

    Lmiller86 Member

    Joined:
    Dec 24, 2021
    @FrostD right... I am torn! I hate wasting it but also would hate to throw my girl's cycle off! It looks normal in color. They have refunded me already. Usually they ship Overnight.
     
  4. FrostD

    FrostD Well-Known Member

    Joined:
    May 27, 2020
    How much do you have left of current vial? If you're just about out then I think you don't have much choice but to try the one you got today

    I agree, back when I ordered insulin from chewy it was always very fast.
     

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