? Jasper AMPS 363 +2 347 PMPS 205 +2 167 +4 307

I am absolutely livid with the emergency vet I took Jasper too on Thursday night because we couldn't get in with my regular Veterinarian quickly enough. Jasper and his sister Hazel had been throwing up, Hazel since Monday and Jasper since Wednesday. They did a blood test on both and Jasper had an active infection while Hazels results were indicative if an infection she had already recovered from. That made sense because she was sick first.

The vet prescribed them both antibiotics just to be sure, we camhome e and started both prescriptions that evening. Fast forward to this morning when I noticed that the two bottles contents did not since the same, Hazels looked like milky liquid ( what I have known compounded antibiotics to look like) and Jasper's looked clear and yet the labels were marked as the same antibiotic. I called and the vet tech I spoke with was short and rude to me and acted like I was wasting her time. I asked if I could send a picture via email and she warned me she was the only one there and wouldn't be able to respond until the afternoon. She called me within the hour to tell me that she "didn't know what was in the bottle for Jasper but that it didn't look like the antibiotic." I was completely flabbergasted and told her I was extremely upseand d could not believe the level of incompetence I was experiencing.

I threatened to file a complaint with the California board of veterinarians and also threatened that this could be grounds for a medical malpractice suit. I then called the FDA. I am so incredibly upset, went down to the office, had them replace both bottles of antibiotics and said I need the manager to call me in the morning. I will be speaking with the manager in the afternoon tomorrow but hoped I could get insight from the group. I will be asking for them to reverse all the charges for the visit, I want to speak directly to whomever compounded the meds that night and I will be explaining that him having an untreated infection for several days could cause complications for him (DKA) and I think I should ask that any further medical expenses that are incurred because of this be paid for by there office and explain that should that happen he will be treated elsewhere and they will need to food the bill. Does this sound reasonable? Is there anything I should add. I am so incredibly disturbed and my stomach has been in knots all day.

@Bron and Sheba (GA) @Bandit's Mom @tiffmaxee I would really appreciate your opinions on this and also please tag anyone else who might be able to give me additional advice.

Thank you all!

 

Oh my God! Like you didn't have enough on your plate as it is! I can't think of anything else to add. Maybe @Bron and Sheba (GA) and @tiffmaxee will be able to.

Which antibiotic have the started both of them on? At what dose?

 

I can’t believe they are so incompetent! And to have the vet tech be so rude to you. That is just unacceptable!
You are quite right…having a diabetic cat vomiting and not being able to eat and then the infection not being treated because the antibiotic was not filled out properly is absolute incompetence on their part.,,,and could potentially lead to DKA especially in a cat with a history of DKA.I would push for all expenses to be paid by them.

Don’t you have a local Facebook page you can write on? Tell them you will write on that what has happened.
Where I live (in Australia) we have local Facebook pages and anything like that would be reported on that page and it would be very bad for their business. People are always asking for advice for who they should go to for vets…and people are very honest. Pets are part of the family!

 

@Bandit's Mom I am pretty overwhelmed and feel so upset that I didn't realize what happened with the meds quicker. I am so worried now.

They are both on Metrodazole Jasper is on 2.5 CCs every 12 hours for 10 days and Hazel is on 2 CCs.

@Bron and Sheba (GA) I will absolutely be pushing for them to do everything to make this right and cover any and all expenses to see the specialists vet who took care of his DKA should anything like that present itself, I will also talk to his normal vet tomorrow to see if they can help or offer any advice on how to move forward. This situation is so incredibly upsetting and just not ok. I will also post on our local Facebook group. That is a good idea.

Would either of you be able to look at his numbers tonight? Should I go to sleep now. I am concerned that they are so high again so soon after his shot, I am just so very upset by this whole situation and I can't believe this happened. I am hoping to get a chance to test for keytones tonight before I go to bed but it is getting very late. I haven't been able to test them in the last couple of days, mostly because I didn't realize it was necessary until today and I am worried to go to sleep without testing them but I haven't had the opportunity yet.

 

Yes. You can go to bed. Hopefully the antibiotic will take care of the infection soon.

ETA: How is he doing but for his numbers? Does he look okay? Eating and drinking okay? It would be good to get a test for ketones tomorrow.

 

@Bandit's Mom, he looks ok, seems comfortable, was cuddling with me all evening on the couch abd is eating abd drinking. I will absolutely test for keytones tomorrow as soon as I get the chance!

Thank you for the reassurance, I am pretty distraught over the whole thing.

 

Yes go to bed. I am very glad to hear he is eating and drinking. They are good signs. Try and have a good sleep.